Support

Help with the shelf, accounts, share links, and the Collector's Pass

Contact us

Write to support@mygameshelf.xyz. Include your device model, the app version, and the steps that led to the problem. Never send passwords or sign-in codes.

Your shelf and sync

MyGameShelf works without an account; your shelf lives on your device. Signing in (from the menu) keeps one shelf on every device. Signing out stops syncing and leaves your local shelf untouched; deleting the account from the app removes the synced copy from our server.

Share links

A shared shelf link is a live mirror of your shelf. You can take a link down from the app at any time; a link with no updates for 120 days expires on its own.

Purchases

The Collector's Pass is billed by the App Store or Google Play. Use Restore a pass in the Shop after reinstalling or switching devices. Refunds are handled by the store where you purchased.